Privacy Request

Data Deletion Request

Use this page to request deletion, correction, or review of personal information that you have shared with gahtori.com through the website, email, phone, WhatsApp, service enquiries, business interactions, or a Gahtori app/integration connected with Meta Platforms such as Facebook, Instagram, Messenger, WhatsApp, or Meta Login.

Last updated: June 18, 2026

1. Purpose of This Page

This page explains how individuals can request deletion of personal information held by gahtori.com. It is designed for website visitors, enquiry submitters, prospects, customers, vendors, and people who have communicated with us about IT services.

If you reached this page from Meta App Review, Facebook Login, Instagram, Messenger, WhatsApp, a Meta lead form, a third-party platform, a social media tool, an application listing, or an integration, you can use the same deletion request process below.

2. How to Submit a Data Deletion Request

Email us with the subject line Data Deletion Request. For Meta-related data, you may use the subject line Meta Data Deletion Request. Please send the request from the same email address you used to contact us, where possible.

  • Email:
  • Subject: Data Deletion Request or Meta Data Deletion Request
  • Include your full name, company name, email address, phone number, and any alternate contact details previously shared with us.
  • Describe the interaction you had with us, such as website enquiry, quote request, support ticket, AMC/MMC discussion, ERP project, cloud migration, hardware procurement, Facebook or Instagram enquiry, WhatsApp conversation, Meta lead form, Meta Login, or vendor communication.
  • For Meta app data, include your Facebook profile ID, Instagram username, WhatsApp number, Meta Page name, business account name, lead form reference, or any other identifier you can safely provide.
  • Specify whether you want deletion, correction, update, access review, consent withdrawal, or communication opt-out.

Do not send passwords, OTPs, private keys, payment card details, or highly sensitive documents in a deletion request email.

3. Removing Gahtori Access from Meta

If you used Facebook Login or connected a Meta account to a Gahtori app or business integration, you can also remove the app or business connection from your Meta account settings. This helps stop future access, but it may not automatically delete information already received by gahtori.com. To delete information already received by us, please also send the deletion request described above.

  • Open your Facebook or Meta account settings.
  • Go to the section for apps, websites, business integrations, or connected experiences.
  • Find the Gahtori app, gahtori.com integration, or related business connection.
  • Remove the app or revoke access, then email us if you want related information deleted from Gahtori records.

4. Verification

To protect personal information, we may need to verify that the requester is the person concerned or an authorized representative. We may ask for reasonable information to confirm identity, account relationship, company authorization, or service history.

  • If we cannot verify the request, we may ask for more information before acting.
  • If the request concerns a company account, we may confirm authority with the company contact or administrator.
  • If the request concerns service records connected to another customer or third party, we may be unable to delete information without proper authorization.

5. Information That May Be Deleted

Subject to verification and lawful retention requirements, we may delete, anonymize, or de-identify personal information such as:

  • Website enquiry details and contact form submissions.
  • Meta app or integration information received through Facebook, Instagram, Messenger, WhatsApp, Meta Login, Meta lead forms, or connected business tools, where deletion is technically and legally possible.
  • Non-essential email, phone, or WhatsApp communication records.
  • Marketing or follow-up contact preferences.
  • Prospect records where no active service, invoice, dispute, or legal requirement exists.
  • Personal contact details linked to completed service discussions where retention is no longer required.
  • Support records or project information that can be safely removed without affecting contractual, security, warranty, accounting, or legal obligations.

6. Information That May Need to Be Retained

Some information may be retained where deletion is not possible, not appropriate, or not legally required. This may include:

  • Invoices, tax records, accounting records, purchase orders, contracts, and payment-related documentation.
  • Records required for legal compliance, audit, dispute resolution, warranty, fraud prevention, or security.
  • Information needed to complete an active service request, open support ticket, ongoing project, or contractual obligation.
  • System logs, security logs, backups, and archived records until they are deleted through normal retention or backup rotation cycles.
  • Third-party vendor records controlled by OEMs, cloud providers, software publishers, payment providers, analytics providers, or customer-owned platforms.

If we cannot delete certain information, we will explain the reason where appropriate.

7. What Happens After You Submit a Request

  • We acknowledge the request and review whether enough information has been provided.
  • We verify identity or authority where required.
  • We search relevant systems, records, communications, and service files.
  • We delete, anonymize, update, restrict, or retain information based on the request and applicable requirements.
  • Where service providers or processors are involved, we may notify them where appropriate and feasible.
  • We send confirmation or an explanation of any limitations after review.

8. Response Timeline

We aim to acknowledge verified deletion requests within a reasonable time and complete eligible requests as soon as practical. In many cases, we target completion within 30 days after verification, but complex requests, archived records, third-party dependencies, legal obligations, or active service matters may require more time.

9. Third-Party Platforms

If your information is stored with a third-party platform, product vendor, cloud provider, analytics provider, social platform, ERP provider, software publisher, or customer-owned system, you may also need to submit a deletion request directly to that provider or account owner.

Where gahtori.com acts only as an implementation, support, integration, or consulting provider for a customer-controlled system, deletion decisions may need to be made by that customer or platform administrator.

10. Related Privacy Information

For more details about how we collect, use, share, protect, and retain information, please read our Privacy Policy.

11. Contact for Data Deletion

Use the following contact details for deletion, correction, update, consent withdrawal, or privacy-related requests.